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Our Caregivers
Sumner
Staff
It is not the buildings, but the special care and caring
that our residents receive from staff that have been the hallmark of the Sumner name since 1911.
Residents and their families continually praise the special attention staff
gives to each individual at Sumner on Ridgewood
While any one person or organization cannot take the place of family, Sumner
on Ridgewood strives to be an extended family to its residents. We work under a
universal employee concept whereby all staff members' first and immediate
priority is meeting resident needs. Sumner has invested tremendous resources in
its staff members. We offer competitive salaries along with creative benefit
plans, training, career assistance and recognition programs.
Going "above and beyond the line of duty" is truly an everyday occurrence for
Sumner staff and the reason why we receive so many responses such as this:
"Thank you ... for your
selection of a dedicated and caring staff. I certainly understand why Sumner has
received so many awards for excellence. Sumner's success reflects your good
taste for superb living conditions, excellent service and a well-qualified
staff. Thank you again for a most pleasant new home for Mom. Keep up the good
work."
Sumner Values
and Standard of Service
We at Sumner have always gone out of our way to choose only the best
caregivers. And once they become part of the Sumner family, we make sure that
they uphold both our our Core Values of Collaboration, Commitment,
Stewardship, Excellence and Respect and our Employee Standard of Service.
We are proud of each and every member of our staff. They are the reason we
are Sumner.
Sumner Core
Values
Collaboration
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We seek to form partnerships & cooperate with
our immediate constituency, other providers and the community at large in
our mission to serve and support the growth of our elders. |
| We are committed to cooperation with and support of all segments of the
diverse human population within our sphere of influence. |
Commitment
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We value human growth and development. We seek
to nurture and support elders, employees and others in their efforts to
learn new things, acquire new interests and skills and create new
relationships. |
| Our commitment is long term. We build relationships for a lifetime. |
Stewardship
| We value sound, fiscally responsible management practices. We seek to
wisely use those assets and funds that have been placed under our control
for the benefit of those we serve. |
Excellence
| We seek to exceed the expectations of all we serve. We value industry,
leadership and innovation. We desire to be the best at what we do. |
Respect
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We seek to honor our elders in word and
action. |
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We value our elders’ self-determination and
independence. |
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We respect the right of our elders not only to
receive care but also to participate in care. |
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We value employees as key team members in
accomplishing our mission. |
| We seek to treat our employees with dignity and respect at all times. |
Sumner Employee
Standard of Service
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We warm the soil whenever the opportunity presents itself by doing things for
others without expectation of return. |
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We greet everyone by name and with a smile.
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We take pride in our personal appearance. The way we look reflects on everyone
at Sumner and shows our pride in ourselves and what we do. |
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We work as a team. We help others where there is need so that the team succeeds.
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We take ownership for problems we encounter. We are here to serve whatever the
nature of the problem. |
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We protect the assets of the facility with careful use and attention to routine
maintenance. |
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We are responsible for the cleanliness of our campus.
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We are knowledgeable of resident needs and wishes and provide these without
being asked. |
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We are respectful of our fellow employees, supporting and encouraging each other
throughout the day. |
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 Sumner
on Ridgewood is a Not-for-Profit Organization.
Managed by Life Care
Services LLC
www.lcsnet.com |
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What We
Offer
Quality of life for the best of your life is at the
heart of our philosophy, offering the perfect blend
of opportunity, activity and amenities
for a fulfilling life. |
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Independent Living
The
best in vibrant, carefree Independent Living
opportunities are waiting here for you in a spacious
private villa or delightful garden apartment. |
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Health Center
Our
options provide tiered levels of care and assistance
right where you live, and are supported by a skilled
and understanding staff.
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